Logistics and Supply Chain Management Services That Keep Freight Moving

KGS delivers logistics and supply chain management services across freight audit, customs, and coordination. Freight management, track-and-trace, and analytics reduce cost, improve accuracy, and keep shipments moving across every mode.

Logistics supply chain operations
Logistics BPO

Supply Chain Visibility and Control

KGS operates the documentation, exceptions, and coordination behind the supply chain, embedded in existing systems and fluent across logistics platforms. Shipments move faster and operations stay fully visible end to end.

What We Do?

Logistics Solutions We Deliver

Specialized logistics support spanning freight management, customs compliance, warehouse support, and supply chain analytics across global trade lanes.

Freight Bill Audit & Payment

KGS identifies billing errors and overcharges across every carrier, correcting them before they ever reach the client's P&L.

End-to-End Track & Trace

KGS monitors shipments around the clock and manages exceptions proactively across global carrier networks and every mode.

Customs Brokerage Support

KGS prepares accurate customs documentation, classification, and duty calculation, so freight clears cleanly and keeps moving.

Order Management

KGS manages order processing from purchase order through fulfillment routing and confirmation, with reconciliation at every step.

Bill of Lading Processing

KGS digitizes and validates every shipping document type accurately and quickly, capturing clean data for downstream systems.

EDI Transaction Management

KGS processes EDI transactions across trading partners and catches errors early, before they cascade through the network.

Customer & Carrier Support

KGS provides multilingual support for shippers, carriers, and consignees across every region and time zone.

Supply Chain Analytics

KGS delivers carrier dashboards, cost analysis, and KPI reporting that turn shipment data into operational decisions.

How We Work?

The Logistics Delivery Approach

Step 1 Audit
Step 2 Integration
Step 3 Training
Step 4 Execution
Logistics process illustration

Supply Chain Audit

KGS identifies bottlenecks across documentation, freight billing, and tracking, mapping the gaps clearly before acting on them.

Duration: 1-2 Weeks
Deliverable: Process Gap Report
Technology Stack

Platform-Agnostic. TMS Expertise.

KGS operates fluently across the platforms that run global logistics, working inside existing systems with no disruptive migration.

TMS Platforms

  • CargoWise One
  • Oracle SCM Cloud

WMS & ERP

  • SAP EWM
  • Infor WMS

Customs & Compliance

  • MIC Customs Solutions
  • Amber Road (E2open)

Analytics & Visibility

  • Project44
  • Power BI
Benefits & Perks

Why Choose Us?

01

24/7 Operations

KGS staffs around the clock across every time zone, matching how global logistics actually runs.

02

Platform Expertise

KGS operates fluently in CargoWise, Manhattan, MercuryGate, and SAP from the first day of the engagement.

03

Exception Management

KGS identifies and resolves delays and errors early, before they ever reach the client or the customer.

04

Accuracy Driven

KGS reduces the customs and billing errors that cause costly delays, penalties, and downstream rework.

05

Scalable Capacity

Capacity scales around peaks, new lanes, and expansion, without the risk of permanent hiring.

06

Cost Recovery

Freight audits recover overcharges that often exceed the full cost of the engagement itself.

07

Faster Cycles

Streamlined workflows shorten order-to-delivery times, so freight moves faster across the network.

08

Full Transparency

Weekly reporting on accuracy, turnaround, and exceptions keeps performance visible at all times.

Case Studies

Client Success Stories

Freight Billing

Recovering Freight Billing Overcharges

A forwarder was overpaying carriers across multiple lanes. KGS audited every invoice, recovered months of billing, and cut manual effort substantially.

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Reducing the Last-Mile

Reducing the Last-Mile Exception Rate

A provider faced a high last-mile exception rate. KGS centralized tracking and alerts, and the exception rate fell significantly.

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Order to Delivery

Shortening Order-to-Delivery Time

A distributor ran a slow order-to-routing cycle. KGS integrated and automated it, and cycle time fell considerably across regions.

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Building Carrier Resilience

Building Carrier Resilience

A retailer depended on only two carriers. KGS built multi-carrier management and routing, and single-provider dependency fell markedly.

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Testimonials

What Our Clients Say

Operations leaders describe what changed when an embedded team ran their logistics back office. Here is what our partnerships have delivered.

The KGS logistics team operates like a seasoned in-house function. They catch problems before we know they exist.

Operations Director Manufacturing Company

Professional, responsive, and highly skilled. KGS became a true extension of our team.

Operations Manager Global Logistics Company

The freight audit alone uncovered overcharges that covered our entire first year.

CFO Regional Freight Forwarder

Our customs penalty rate went to zero. They rebuilt the process and trained our teams.

Trade Compliance Manager Consumer Goods Importer

I stopped getting weekend freight crises. The whole system became smarter, not just busier.

VP Operations Third-Party Logistics Company

They understood our freight before we had to explain it. Operational by week two.

Operations Director International Logistics Group

Exception management used to be a serious problem. Now issues resolve before a client call.

Logistics Manager Retail Distribution Company

From automation to analytics, KGS consistently delivers quality that creates real business value.

Managing Partner Supply Chain Services Provider
FAQs

Your Questions. Answered.

We price by function, by volume, or by dedicated team. The model is agreed during scoping.

Yes. Many clients begin with freight audit or track-and-trace, then extend once results are clear.

Yes. We coordinate with your carriers and forwarders under your protocols and on your behalf.

We manage claims and disputes with supporting documentation. Every entry is defensible if questioned.

Yes. Our capacity model absorbs seasonal surges and volume spikes without added lead time.

We provide weekly KPI reporting as standard. We can align frequency and format to your needs.

Yes. We handle domestic, cross-border, air, ocean, and multimodal freight across major corridors.

All data runs under ISO 27001:2022 protocols, with access controls, encryption, and audit logging.