Our claims cycle time fell sharply. Policyholders noticed the difference.
Insurance Support Services That Speed Claims and Policies
KGS delivers insurance support services across claims processing, policy administration, and underwriting support. Trained specialists speed cycle times and reduce leakage, so insurers deliver on the service promised to policyholders.
Insurance
Faster Claims and Policy Operations
KGS manages the processing work behind insurance operations, from new business and underwriting support through claims and billing, under rigorous controls and dual review. Cycle times shorten and accuracy holds across every transaction.
What We Do?
Insurance Solutions We Deliver
Specialized insurance support services spanning claims processing, policy administration, underwriting support, and back-office operations.
Claims Processing
KGS processes claims end to end, from first notice through settlement, so policyholders receive faster, accurate outcomes.
Policy Administration
KGS manages the policy lifecycle from issuance through endorsements and renewals, so records stay accurate and current.
Underwriting Support
KGS prepares submissions, gathers data, and handles the analysis that lets underwriters decide faster and better.
New Business Processing
KGS processes applications and issues policies quickly and accurately, so new business converts without administrative delay.
Premium & Billing
KGS manages premium calculation, billing, and collections, so revenue is captured accurately and on time.
Claims Recovery & Subrogation
KGS identifies and pursues subrogation and recovery opportunities, so leakage is reduced and recoverable funds are recovered.
Customer & Broker Support
KGS provides multilingual support for policyholders and brokers, so queries resolve quickly across every channel.
Compliance & Reporting
KGS maintains regulatory compliance and reporting, so filings stay accurate and audits become routine rather than stressful.
How We Work?
The Insurance Delivery Approach
Step 1
Assess
Step 2
Onboard
Step 3
Operate
Step 4
Optimize
Operations Assessment
KGS assesses the operation, systems, and volumes, mapping where cycle time and leakage are lost before acting.
Technology Stack
Core Insurance Platforms. Rigorous Controls.
Policy & Claims Systems
Guidewire
Duck Creek
Document & Workflow
Majesco
Origami Risk
Data & Reporting
Power BI
Tableau
SQL
Excel
Security & Standards
Okta
AWS Security Hub
Benefits & Perks
Why Choose Us?
Case Studies
Client Success Stories
Shortening Claims Cycle Time
An insurer's claims moved slowly. KGS streamlined processing, and cycle time fell markedly while accuracy held.
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Recovering Through Subrogation
Recoverable funds were being missed. KGS built a subrogation process, and leakage fell as recoveries rose.
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Testimonials
What Our Clients Say
Insurance leaders describe what changed when KGS ran their operations. Here is what our partnerships have delivered.
FAQs
Your Questions. Answered.
We price by function, by transaction volume, or by dedicated team. Scope is agreed upfront.
We support personal and commercial lines across claims, policy, and underwriting operations.
Yes. We work in Guidewire, Duck Creek, Sapiens, and Insurity. We use the platform you run.
Our capacity model absorbs surges quickly, so backlogs clear without permanent hiring.
Yes. We produce regulatory reporting on time and support audits with documentation.
We apply dual-layer review and defined rules. Accuracy is measured and reported.
Yes. We support carriers, MGAs, and brokers across policy and claims operations.
After assessment and onboarding, most clients are fully operational within weeks.