Improving Business Data Collection for a Management Consulting Firm
About The Client
The client is a management consulting firm in Canada, helping businesses identify growth opportunities, refine business models and develop and commercialize new products and services. Often, their teams needed detailed information about prospective customers, including their industries, areas of expertise, products and services. As their research requirements grew, manually gathering and organizing information from fragmented online sources became time-consuming. It was particularly challenging in niche markets where reliable business information was limited. The firm needed a scalable data extraction solution that could help them collect relevant company details, organize it into consistent profiles and support ongoing research requirements.
0+
Business Profiles Processed Daily
0%
Standardized Company Profiles
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Dedicated Research Team
0%+
Reduction in Manual Effort
The Challenge
The client needed detailed business profiles for potential customers, but sourcing the required information meant reviewing multiple sources. Many companies in the target market had a limited online presence, making it more difficult to locate and verify relevant information.
The client also had specific requirements for the information they wanted in each profile. Hence, the data needed to be gathered and compiled, compiled and presented in an organized manner.
Apart from that, the firm needed additional research capacity that could handle recurring information extraction requirements while maintaining consistency across large volumes of company profiles.
What Did KGS Do
KGS provided dedicated data extraction support to research and compile information about potential business customers. The team gathered relevant details from available sources and organized the findings per the client's profile requirements.
Data like company details, industry, products, services and areas of expertise was consolidated into structured company profiles. Standardized formatting helped ensure that profiles remained consistent and easy for the client's team to review and use.
We designed the workflow to support ongoing research volumes, allowing the client to expand its information gathering capacity without placing the entire workload on its internal team.
The Results
- Over 80 business profiles processed daily
- Created standardized company profiles
- Expanded research capacity for a niche market with limited available information
- Reduced manual effort by shifting recurring data collection to a dedicated team
- Scalable ongoing support for market research and prospecting activities
- Consistent data quality across fragmented online sources
What did the client say?
“The team was able to work through a challenging market with limited online information and turn fragmented findings into organized business profiles. Since they took on repetitive information gathering, it greatly increased our internal team’s capacity to focus more on analyzing opportunities. It also helped that they were able to standardize the information making it easier to use.”
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