A Global Bank Standardised 150+ Risk & Compliance Controls
About The Client
The client is a large banking and financial services institution operating across multiple business units, products, and markets. Its risk and compliance teams managed regulatory requirements, internal controls, risk assessments, compliance reviews, documentation, and remediation activities across a complex operating environment. As regulatory obligations and transaction volumes increased, fragmented processes made it harder to maintain consistent oversight across functions. The institution needed a structured risk and compliance model to centralise control monitoring, improve risk visibility, strengthen documentation, and support ongoing regulatory readiness.
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Risk & Compliance Controls Managed
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Business Processes Assessed
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Compliance Records Reviewed
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Priority Findings Mapped for Remediation
The Challenge
Banking and financial services operations involved risk and compliance requirements across customer onboarding, lending, payments, transactions, data management, finance, and other critical processes.
However, controls and supporting evidence were distributed across business units, systems, spreadsheets, policies, and document repositories. Compliance teams spent significant time gathering information before reviews could begin.
Different teams also followed varying approaches to risk assessments, control testing, documentation, and issue tracking. This made it harder to maintain a consistent enterprise-wide view.
Regulatory and internal requirements continued to evolve. Teams needed to understand how changes affected existing processes, controls, responsibilities, and supporting documentation.
Identified issues created another challenge. Findings required clear ownership, remediation actions, supporting evidence, deadlines, and follow-up before they could be appropriately closed.
The institution needed a more structured framework connecting risks, requirements, controls, evidence, assessments, and remediation activities.
What Did KGS Do
KGS began by assessing the institution's risk and compliance landscape, business processes, existing controls, documentation practices, governance structures, review procedures, and recurring findings.
More than 150 priority risk and compliance controls were mapped across 50+ business processes. Each control was connected with relevant requirements, process owners, supporting documentation, and review activities.
KGS supported the organisation and review of more than 2,500 compliance records, helping establish greater consistency around control evidence and supporting documentation.
Structured risk assessment and control review workflows helped identify missing evidence, control gaps, inconsistent practices, and areas requiring further investigation. Findings were categorised based on defined risk and priority criteria, with remediation workflows connecting each priority issue to responsible stakeholders, required actions, target dates, supporting evidence, and closure status.
Dashboards and reporting provided management with clearer visibility into open risks, control status, outstanding findings, remediation progress, and areas requiring additional attention.
The Results
- Standardised oversight across 150+ risk and compliance controls
- Extended structured assessments across 50+ business processes
- Reviewed and organised 2,500+ compliance records
- Mapped 100% of identified priority findings to remediation activities
- Improved visibility into control gaps, outstanding risks, and remediation status
- Strengthened consistency across risk assessments, compliance reviews, and supporting evidence
What did the client say?
“KGS helped us establish a more consistent view of risk and compliance across business functions that previously maintained their own processes and documentation. Controls and supporting evidence are easier to track, findings have clearer ownership, and management has much better visibility into remediation progress and areas requiring attention.”
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